Sugandhiam insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Sugandhiam is committed to protecting and safeguarding your privacy.

This Privacy Policy describes the types of personal information that is collected on the Sugandhiam website, how we mutually benefit from such information, how we may use that information, and with whom we may share the same. The Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify, or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site.


TERMS AND CONDITIONS

Collection Of Personally Identifiable Information (PII) And Other Information

Sugandhiam limits itself to collect information in order to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you.

We will not sell, distribute, or lease your personal information to third parties.

We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

Credit Card, Debit Card and Banking Information

Sugandhiam does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

Registration

In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password.

Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

Technologies That Allow Us To Customise Your Experience On Sugandhiam

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited Sugandhiam before. They also may enable you to save your preferences.

Each technology is explained below.

Web Beacons And Tracking Links

Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website. Web Beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising, and to enhance customer support and usability. If you reject our Cookies (see the Cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.

Cookies

We use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests.

Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the website and you may be required to reenter your password more frequently during a session.

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